Clayton Briggs

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Activity overview

Latest activity by Clayton Briggs
  • Clayton Briggs created an article,

    My app is frozen—what do I do?

    If your app is frozen, please quit or force close the app. If this doesn't work, please restart your phone.  If you have done both of the above solutions and are still having problems, please conta...

  • Clayton Briggs created an article,

    Do I need a bank account to use Gomo?

    Gomo pays out directly to your bank account via Stripe. Stripe requires that you provide a standard bank account with a financial institution (e.g., checking). Other types of bank accounts (e.g., s...

  • Clayton Briggs created an article,

    How long does your background check take?

    Gomo performs background checks through GoodHire, and usually takes between 2 and 3 business days. 

  • Clayton Briggs created an article,

    What should I do if I notice a payment is missing or inaccurate?

    If you notice a payment is missing or inaccurate, please send an email to support@drivegomo.com with the amount missing and the number of hours you worked (if on the Guaranteed Pay Program), and on...

  • Clayton Briggs created an article,

    How do I deactivate my account?

    Please contact support@drivegomo.com with your name, phone number, and email, and we will deactivate your account. 

  • Clayton Briggs created an article,

    How do I edit my vehicle type?

    Press the profile icon in the top right corner of your home screen, then follow these steps: My Account >> Edit Personal Information >> Vehicle   Please note: if you are updating your vehicle from ...

  • Clayton Briggs created an article,

    When do I get paid?

    Gomo processes payments every Friday for the previous week (Friday–Thursday). It may take 1-3 business days for funds to appear in your bank account. Guaranteed Pay Program drivers may receive a se...

  • Clayton Briggs created an article,

    I am missing some of my pay.

    There is a 10% service fee deducted from all payouts, including Guaranteed Pay, and is included as a line item on all payout emails. This service fee helps to support Gomo, including operating cost...

  • Clayton Briggs created an article,

    What is the Guaranteed Pay Program?

    Gomo is offering some users the opportunity to work on a set schedule in exchange for hourly pay. The details: You must have Gomo online and perform all deliveries that come in. Work on a set sche...

  • Clayton Briggs created an article,

    When do I get paid for the Guaranteed Pay Program?

    Gomo processes regular weekly payments every Friday for the previous week (Friday–Thursday). Any residual pay from the Guaranteed Pay Program will be processed the next day, Saturday. It may take 1...